The Influence of Culture and Trust in Government on Individual Taxpayer Compliance in Samarinda City

Authors

  • Tiara Angelika Ramadani Mulawarman University, Samarinda, Indonesia.
  • Hariman Bone Mulawarman University, Samarinda, Indonesia.

DOI:

https://doi.org/10.30872/miceb.v7i1.15569

Keywords:

Power Ditance, Indvidulism, Trust in Government, Tax Compliance

Abstract

Cultural values and institutional trust have long been understood as factors influencing tax compliance, yet empirical findings remain inconsistent across contexts. This study aims to examine the effects of power distance, individualism, and trust in government on individual taxpayer compliance in Samarinda, Indonesia. Data were collected from 320 non-employee individual taxpayers selected through simple random sampling and obtained using structured questionnaires. The analysis was conducted using SmartPLS 4.0 through measurement model testing, structural model evaluation, and hypothesis testing. The results indicate that power distance has a positive and significant effect on tax compliance, suggesting that individuals who more readily accept hierarchical authority tend to comply with tax regulations more effectively. Individualism shows a negative and significant effect, indicating that value orientations focused on self-interest reduce the tendency to fulfill collective obligations such as taxes. Trust in government is found to have a positive and significant effect, demonstrating that confidence in governmental integrity and performance enhances voluntary compliance. These findings emphasize the critical role of socio-cultural orientations and institutional trust in shaping tax behavior. This study contributes to the literature by providing empirical evidence from a developing-country context like Indonesia and highlights the importance of culturally sensitive policy strategies to improve tax compliance in Samarinda

References

Allam, A., Moussa, T., Abdelhady, M., & Yamen, A. (2023). National culture and tax evasion: The role of institutional environment quality. Journal of International Accounting, Auditing and Taxation, 52, 100559. https://doi.org/10.1016/j.intaccaudtax.2023.100559

Alm, J. (1991). A perspective on the experimental analysis of taxpayer reporting. The Accounting Review, 66(3), 577–593.

Andaningsih, I. R., Trinandari, T., Novita, N., & Kurnia, K. (2022). Pemberdayaan UMKM melalui digitalisasi keuangan menggunakan aplikasi catatan keuangan di Pasar Kranggan Wilayah Kecamatan Jati Sampurna Kota Bekasi Jawa Barat. Jurnal Abdimas BSI: Jurnal Pengabdian Kepada Masyarakat, 5(1), 143–155. https://doi.org/10.31294/jabdimas.v5i1.12038

Aqmarina, F., & Furqon, I. K. (2020). Peran pajak sebagai instrumen kebijakan fiskal dalam mengantisipasi krisis ekonomi pada masa pandemi Covid-19. Jurnal Akuntansi dan Perbankan Syariah, 3(2), 255–274.

Batrancea, L., et al. (2019). Trust and power as determinants of tax compliance across 44 nations. Journal of Economic Psychology, 74, 102191. https://doi.org/10.1016/j.joep.2019.102191

Ciziceno, M., & Pizzuto, P. (2022). Life satisfaction and tax morale: The role of trust in government and cultural orientation. Journal of Behavioral and Experimental Economics, 97, 101824. https://doi.org/10.1016/j.socec.2021.101824

Gallego-Álvarez, P. I., & Eduardo, P. (2017). Corporate environmental sustainability reporting in the context of national cultures: A quantile regression approach. International Business Review, 26(2), 337–353. https://doi.org/10.1016/j.ibusrev.2016.09.003

Gobena, L. B., & Van Dijke, M. (2015). Power, justice, and trust: A moderated mediation analysis of tax compliance among Ethiopian business owners. Journal of Economic Psychology. https://doi.org/10.1016/j.joep.2015.11.004

Güzel, S. A., Özer, G., & Özcan, M. (2019). The effect of tax justice perception and trust in government on tax compliance: The case of Turkey. Journal of Behavioral and Experimental Economics, 78, 80–86. https://doi.org/10.1016/j.socec.2018.12.006

Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2014). A primer on partial least squares structural equation modeling (PLS-SEM). Sage Publications.

Heider, F. (1958). The psychology of interpersonal relations. Wiley.

Hofstede, G. (1980). Culture and organizations. International Studies of Management & Organization, 10(4), 15–41. https://doi.org/10.1080/00208825.1980.11656300

Hofstede, G., Hofstede, G. J., & Minkov, M. (2010). Cultures and organizations: Software of the mind (3rd ed.). McGraw-Hill.

Ibrahim, Z., Ibrahim, M. A., & Syarihbulan. (2020). Pengaruh kepercayaan publik terhadap kepatuhan wajib pajak. Jurnal Manajemen, 3(2), 80–93. https://doi.org/10.37531/yum.v11.12

Kogler, C., Batrancea, L., Nichita, A., Pantya, J., Belianin, A., & Kirchler, E. (2013). Trust and power as determinants of tax compliance: Testing the assumptions of the slippery slope framework. Journal of Economic Psychology, 34, 169–180. https://doi.org/10.1016/j.joep.2012.09.010

Lee, C., & Ande, T. (2023). Organizational behavior implication: Hofstede’s perspectives in comparison. [Nama Jurnal], 13(4), 91–110.

Lenartowicz, T. (2011). Measuring Hofstede’s five dimensions of cultural values at the individual level: Development and validation of CVSCALE. Journal of International Consumer Marketing. https://doi.org/10.1080/08961530.2011.578059

Ma’ruf, F. Z., Nugroho, R., & Muamarah, H. S. (2022). Pengaruh kepercayaan kepada pemerintah terhadap kepatuhan pajak dengan persepsi keadilan pajak sebagai variabel intervening. Jurnal Pajak Indonesia, 6, 107–121.

Mustika, D., Dariati, A. M., & Saputra, H. E. (2022). The influence of cultural dimensions on taxpayer compliance. TALENTA Conference Series, 8(3). https://doi.org/10.32734/lwsa.v8i3.2501

Novita, S., Lasmana, M. S., Azrina, N., Yusof, M., Safeei, R., & Chuen, L. C. (2024). Trust in government and tax compliance in Indonesia and Malaysia: Do ethics and tax amnesty matter? [Nama Jurnal], 14(6), 10–22.

Olaniyi, T. A., & Akinola, B. (2020). National culture and tax performance in Africa. Ekonomski Horizonti. https://doi.org/10.5937/ekonhor2001001O

Octavianny, P., Makaryanawati, & Edwy, F. M. (2021). Religiosity, trust in apparatus, level of education, tax knowledge, and taxpayer compliance. E-Jurnal Akuntansi, 31(1), 77–91. https://doi.org/10.24843/EJA.2021.v31.i01.p06

Primasari, N. H. (2016). Faktor-faktor yang mempengaruhi kepatuhan wajib pajak orang pribadi yang melakukan pekerjaan bebas. Jurnal Akuntansi dan Keuangan, 5(2), 60–79.

Pratiwi, A., Khairunnisa, A. A., Ramadhandy, A. D., & Eka, A. (2024). Efektivitas kepatuhan wajib pajak, pemeriksaan pajak dan penagihan pajak terhadap penerimaan pajak. Studi Akuntansi, Keuangan, dan Manajemen, 3(2), 107–117. https://doi.org/10.35912/sakman.v3i2.2258

Putri, D., Ari, S., Hanum, L., & R, M. M. (2021). Applying Hofstede’s national cultural dimensions and theory of planned behavior on individual tax compliance intention in East Java. Advances in Economics, Business and Management Research, 191, 206–209. https://doi.org/10.2991/aebmr.k.210928.041

Rahayu, N. (2017). Pengaruh pengetahuan perpajakan, ketegasan sanksi pajak, dan tax amnesty terhadap kepatuhan pajak. Jurnal Akuntansi Dewantara, 1(1), 15–30.

Richardson, G. (2008). The relationship between culture and tax evasion across countries: Additional evidence and extensions. Journal of International Accounting, Auditing and Taxation, 17, 67–78. https://doi.org/10.1016/j.intaccaudtax.2008.07.002

Seno, R., Hashim, H. A., Taha, R., & Hamid, S. A. (2022). The influence of Hofstede’s cultural dimension on tax compliance behaviour of tax practitioners. Asian Review of Accounting, 30(1), 77–96. https://doi.org/10.1108/ARA-10-2020-0153

Simanjuntak, J. G., & Sudjiman, P. E. (2023). Pengaruh moralitas pajak, tingkat nasionalisme, dan kepercayaan kepada pemerintah terhadap kepatuhan pajak. Journal of Social Science Research, 3, 8806–8821.

Toumi, F. (2025). National culture and tax avoidance: A quantile regression analysis. Arab Gulf Journal of Scientific Research, 40(2), 196–211. https://doi.org/10.1108/AGJSR-05-2022-0047

Tsakumis, G. T., Curatola, A. P., & Porcano, T. M. (2007). The relation between national cultural dimensions and tax evasion. Journal of International Accounting, Auditing and Taxation.

Viliona, & Kristanto, A. B. (2021). Pengaruh kompleksitas pajak terhadap kepatuhan wajib pajak: Apakah kultur nasional memiliki peran? Jurnal Akuntansi dan Perbankan Syariah.

Yong, S., & Martin, F. (2016). Tax compliance and cultural values: The impact of individualism and collectivism on the behaviour of New Zealand small business owners. Australian Tax Forum, 289–320.

Yoga, I. G. A. P., & Dewi, T. I. A. L. A. (2022). Pengaruh e-filing, sosialisasi, kesadaran wajib pajak, dan sanksi perpajakan terhadap kepatuhan wajib pajak orang pribadi. Jurnal KRISNA: Kumpulan Riset Akuntansi, 14(1), 140–150

Downloads

Published

2025-12-31

Issue

Section

Articles