Pengaruh pemberdayaan karyawan dan keterikatan karyawan serta manajemen pengetahuan terhadap kinerja karyawan

Komariah Komariah, Doddy Adhimursandi

Abstract


Penelitian ini dilakukan untuk mengetahui pengaruh pemberdayaan karyawan dan keterikatan karyawan serta manajemen pengetahuan terhadap kinerja karyawan di Platinum Hotel & Convention Hall Balikpapan. Responden dalam penelitian ini adalah 121 orang karyawan kontrak yang bekerja di 8 bidang kerja berbeda yang terdiri dari human resource, sales & marketing, engineering, accounting, front office, house keeping, F&B services dan F&B product dengan 52% laki-laki dan 48% perempuan. Metode pengumpulan data yang dilakukan menggunakan kuesioner skala likert. Dalam menganalisis data menggunakan regresi linear berganda dan analisis deskriptif serta menggunakan pengolahan data SPSS. Teknik analisis data kuantitatif yang digunakan dalam penelitian ini adalah uji validitas, uji reliabilitas, dan analisis regresi linear berganda. Hasil dari penelitian ini adalah terdapat pengaruh positif dan signifikan antara pemberdayaan karyawan terhadap kinerja karyawan, terdapat pengaruh positif dan signifikan antara keterikatan terhadap kinerja karyawan, terdapat pengaruh positif dan signifikan antara manajemen pengetahuan terhadap kinerja karyawan


Keywords


pemberdayaan karyawan; keterikatan karyawan; manajemen pengetahuan; kinerja karyawan

References


Alyoubi, B., Hoque, M. R., Alharbi, I., Alyoubi, A., & Almazmomi, N. (2018). Impact of Knowledge Management on Employee Work Performance: Evidence from Saudi Arabia. The International Technology Management Review, 7(1), 13. https://doi.org/10.2991/itmr.7.1.2

Anggapraja, I. T. (2016). dan Pengembangan Sumber Daya Manusia terhadap Kinerja Karyawan PT Telkom Tbk . ( Studi Explanatory Survey pada Karyawan Unit Human Capital Managemen t PT Telkom Tbk .). Jurnal Aplikasi Manajemen (JAM), 140, 140–146.

Anitha, J. (2014). Determinants of employee engagement and their impact on employee performance. International Journal of Productivity and Performance Management, 63(3), 308–323. https://doi.org/10.1108/IJPPM-01-2013-0008

Bridger, E. (2014). Employee Engagement: A Practical Introduction (2nd ed.). United States: Kogan Page Limited.

Chen, C. (2010). Knowledge management and innovativeness The role of organizational climate and structure. International Journal of Manpower, 848–870. https://doi.org/10.1108/01437721011088548

Dalkir, K. (2005). Knowledge Management in Theory and Practice. United States of America: Elsevier Butterworth–Heineman.

Durai, P. (2010). Human Resource Management. India: Dorling Kindersley.

Febriansyah, H., & Ginting, H. (2020). Tujuh Dimensi Employee Engagement (1st ed.). Jakarta: Prenadamedia Group.

Ghozali, I. (2011). Aplikasi Analisis Multivariate dengan Program SPSS. Semarang: Badan Penerbit Universitas Diponegoro.

Gibson, J. L., Ivancevich, J. M., Donnelly, J. H. J., & Konopaske, R. (2012). Organizations Behavior, Structure, Processes (14th ed.). New York, USA: Mc Graw-Hill Irwin.

Hislop, D., Bosua, R., & Helms, R. (2013). Knowledge Management in Organizations: A Critical Introduction (3rd ed.). United Kingdom: Oxford University Press.

Kahn, W. A. (1990). Psychological Conditions of Personal Engagement and Disengagement at Work. Academy of Management Journal, 33(4), 692–724.

Khan, S. (1997). The Key to Being a Leader Company: Empowerment”. Journal Personality and Participation, (Jan/Peb), 44–50.

Lewaherilla, N. C., & Wardhana, A. (2021). MSDM: Kunci Keberhasilan Organisasi. Bandung: Media Sains Indonesia.

Liao, C., Chuang, S., & To, P. (2011). How knowledge management mediates the relationship between environment and organizational structure. Journal of Business Research, 64(7), 728–736. https://doi.org/10.1016/j.jbusres.2010.08.001

Luthans, F. (2012). Organizational Behavior: An Evidence-Based Approach (12th ed.; J. Beck, ed.). New York, USA: Mc Graw-Hill Irwin.

Macey, W. H., Schneider, B., Barbera, K. M., & Young, S. A. (2009). Employee Engagement: Tools for Ananlysis, Practice and Competitive Advantage (1st ed.). United Kingdom: Blackwell Publishing.

Mangkunegara, A. A. P. (2017). Manajemen Sumber Daya Manusia Perusahaan. Bandung: Remaja Rosdakarya.

Mathis, R. L., & Jackson, J. H. (2013). Human Resource Management (S. Shirley, ed.). United States of America: Thomson Learning.

Meswantri, M., & Awaludin, A. (2018). Determinant of Employee Engagement and its Implications on Employee Performance. International Review of Management and Marketing, 8(3), 36–44.

Meyerson, G., & Dewettinck, B. (2012). Effect of Empowerment on Employees Performance. Advanced Research in Economic and Management Sciences (AREMS), 2 July 201. https://doi.org/2322-2360

Mohapatra, I., & Sundaray, B. K. (2018). Impact of Employee Empowerment on Employee Performance. International Journal of Advanced Technology & Engineering Research (IJATER) National Conference on Recent Trends in Science, Technology & Management (NCRTSTM-2018), 01(March), 98–102.

Mustamu, R. H., & Lewiuci, P. G. (2016). Pengaruh Employee Engagement terhadap Kinerja Karyawan pada Perusahaan Keluarga Produsen Senapan Angin. Agora Journal, 4(2), 101–107.

Noe, R. A. (2010). Manajemen Sumber Daya Manusia: Mencapai Keunggulan Bersaing. Jakarta: Salemba Empat.

Noe, R. A. (2017). Employee Training and Development (7th ed.). https://doi.org/978-0-07-811285-0

Nonaka, I., & Takeuchi, H. (1995). The Knowledge-creating Company: How Japanese Companies Create the Dynamics of Innovation. Oxford: Oxford University Press.

Owais Nazir, J. U. I. (2017). Enhancing organizational commitment and employee performance through employee engagement. South Asian Journal of Business Studies Emerald Publishing Limited, 06(1), 98–114. https://doi.org/10.1108/SAJBS-04-2016-0036

Pragiwani, M., Alexandri, M. B., & P, R. C. (2018). Analisis Employee Empowerment Dan Knowledge Management Pada Peningkatan Kinerja Karyawan Di Sektor Pariwisata. Jurnal Pemikiran Dan Penelitian Administrasi Bisnis Dan Kewirausahaan, 3(1), 73–79. https://doi.org/10.24198/adbispreneur.v3i1.18176

Putri, A., & Ardana, I. (2016). Pengaruh Motivasi Dan Pemberdayaan Karyawan Terhadap Kinerja Karyawan PT. HD Motor 99 Denpasar. E-Jurnal Manajemen Universitas Udayana, 5(11), 253817.

Ra’ed, M., Rifat, S., Mahmoud, M., & Ali, T. (2017). The impact of knowledge management on job performance in higher education: The case of the University of Jordan. Journal of Enterprise Information Management, 30(2), 244–262. https://doi.org/10.1108/JEIM-09-2015-0087

Rajalingam, Y., Jauhar, J., & Abdul Ghani, B. (2011). A Study on the impact of Empowerment on Employee Performance in the Automotive Industry in Malaysia. International Journal of Liberal Arts and Social Science, 3(1), 92–104.

Ramadhan, N., & Sembiring, J. (2017). Pengaruh Employee Engagement Terhadap Kinerja Karyawan Di Human Capital Center Pt. Telekomunikasi Indonesia, Tbk. Jurnal Manajemen Indonesia, 14(1), 47. https://doi.org/10.25124/jmi.v14i1.351

Rivai, V. (2014). Manajemen Sumber Daya Manusia Untuk Perusahaan: Dari Teori Ke Praktik (3rd ed.). Bandung: Rajawali Pers.

Robbins, S. P. (2017). Organizational Behaviour. United States: Pearson Education Limited.

Sahas, A., & Falah, N. (2017). Pengaruh Knowledge Mangement Terhadap Kinerja Karyawan dan Kinerja Perusahaan (Studi pada Karyawan PT Semen Indonesia Persero Tbk). Jurnal Administrasi Bisnis (JAB), 50(4), 192–198.

Schaufeli, W. B., & Bakker, A. B. (2004). Job Demands, Job Resources and Their Relationship with Burnout and Engagement : a Multi-Sample Study. Journal of Organizational Behavior, 315(August 2003), 293–315.

Schaufeli, W. B., & Bakker, A. B. (2010). Defining and Measuring Work Engagement: Bringing Clarity to The Concept, in Bakker, A.B. and Leiter, M.P. (Eds), Work Engagement: A Handbook of Essential Theory and Research, Psychology Press, Hove, NY,10–24..

Schiemann, W. A. (2011). Alignment, Capability, Engagement. Jakarta: PPM.

Schniederjans, D. G., Curado, C., & Khalajhedayati, M. (2020). Supply chain digitisation trends: An integration of knowledge management. International Journal of Production Economics, 220(November 2018), 0–1. https://doi.org/10.1016/j.ijpe.2019.07.012

Shahzad, K., Bajwa, S. ., Siddiqi, A. F. ., Ahmid, F., & Raza Sultani, A. (2016). Integrating Knowledge Management (KM) strategies and processes to enhance organizational creativity and performance: an empirical investigation. Journal of Modelling in Management, 11 No. 1, 154–179. https://doi.org/10.1108/jm2-07-2014-0061

Silalahi, E. M. (2021). Buku Referensi Intellectual Capital: Improve Your Employee Productivity and Performance (1st ed.). Sleman: Deepublish Publisher.

Sorenson, S. (2013). How Employee Engagement Drives Growth. Retrieved January 7, 2022, from Gallup Management Journal Online website: https://www.gallup.com/workplace/236927/employee-engagement-growth.aspx

Sugiyono. (2013). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung: ALFABETA.

Suryani, N. K., Sugianingrat, I. A., & Laksemini, K. D. (2020). Kinerja Sumber Daya Manusia: Teori, Aplikasi dan Penelitian. Bali: Nilacakra Publishing House.

Wijayanti, D. P., & Sundiman, D. (2017). Pengaruh Knowledge Management Terhadap Kinerja Karyawan (Studi Empiris Pada Pt. Sms Kabupaten Kotawaringin Timur). DeReMa Jurnal Manajemen, 12(1), 69–85.




DOI: https://doi.org/10.30872/jimm.v7i3.10856

Refbacks

  • There are currently no refbacks.


Copyright (c) 2023 Jurnal Ilmu Manajemen Mulawarman (JIMM)


Crossref logo 

Editorial Address

Jurnal Ilmu Manajemen Mulawarman (JIMM)
Faculty of Economics and Business, Mulawarman University
Jl. Tanah Grogot No.1 Samarinda Kalimantan Timur 75119
Email: jimm.feb@gmail.com