Pengaruh organizational justice terhadap tingkat employee engagement

Aditya Ferry Noor, Robiansyah Robiansyah, Syaharuddin Y Syaharuddin Y


Penelitian ini bertujuan untuk mengalisis pengaruh organizational justice yang terdiri dari distributive justice, procedural justice dan interactional justice secara signifikan dan parsial, serta untuk mengetahui variable yang dominan berpengaruh terhadap employee engagement karyawan PT. Geoservices Samarinda. Sampel penelitian ini sebanyak 86 responden. Metode pengambilan sampel yang digunakan dalam penelitian ini adalah random sampling. Jenis penelitian yang digunakan adalah penelitian kuantitatif. Metode pengumpulan data menggunakan kuesioner. Analisis data menggunakan regresi linier berganda. Hasil penelitian ini menunjukan bahwa distributive justice,  procedural justice dan interactional justice berpengaruh positif signifikan terhadap employee engagement.


Organizational justice; distributive justice; procedural justice; interactional justice; employee engagement


Abbasi, A. S., & Alvi, A. K. (2012). Impact of organizational justice on employee engagement in banking sector of Pakistan. Middle-East Journal of Scientific Research, 12(5), 643–649.

Albrech, S. L. (2011). Handbook of employee engagement: Perspectives, issues, research and practice. Human Resource Management International Digest, 19(7).

Alotaibi, A. G. (2001). Antecedents of organizational citizenship behavior: A study of public personnel in Kuwait. Public Personnel Management, 30(3), 363–376.

Aryee, S., Budhwar, P. S., & Chen, Z. X. (2002). Trust as a mediator of the relationship between organizational justice and work outcomes: Test of a social exchange model. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 23(3), 267–285.

Bakker, A. B. (2009). Building Engagement 1 Running Head: BUILDING ENGAGEMENT BUILDING ENGAGEMENT IN THE WORKPLACE. 1–44.

Bakker, A. B., Hakanen, J. J., Demerouti, E., & Xanthopoulou, D. (2007). Job resources boost work engagement, particularly when job demands are high. Journal of Educational Psychology, 99(2), 274.

Bakker, A. B., Schaufeli, W. B., Leiter, M. P., & Taris, T. W. (2008). Work engagement: An emerging concept in occupational health psychology. Work & Stress, 22(3), 187–200.

Baumruk, R. (2004). The missing link: the role of employee engagement in business success. Workspan.

Bies, R. J. (1986). Interactional justice: Communication criteria of fairness. Research on Negotiation in Organizations, 1, 43–55.

Biswas, S., Varma, A., & Ramaswami, A. (2013). Linking distributive and procedural justice to employee engagement through social exchange: A field study in India. The International Journal of Human Resource Management, 24(8), 1570–1587.

Byrne, Z. S. (2015). Perceptions of Organizational justice, Identification, and support within work Teams. Working Paper, Presented at the 18 th Annual Conferenceof the Society for ….

Colquitt, J. A. (2001). On the dimensionality of organizational justice: A construct validation of a measure. Journal of Applied Psychology, 86(3), 386.

Cook, S. (2008). The essential guide to employee engagement: better business performance through staff satisfaction. Kogan Page Publishers.

Cropanzano, R., Bowen, D. E., & Gilliland, S. W. (2011). The Management of Organizational Justice. Academy of Management Perspectives, 21(4), 34–48.

Cropanzano, R., & Mitchell, M. S. (2005). Social exchange theory: An Interdisciplinary review. Journal of Management, 31(6), 874–900.

Crow, M. S., Lee, C.-B., & Joo, J.-J. (2012). Organizational justice and organizational commitment among South Korean police officers: An investigation of job satisfaction as a mediator. Policing: An International Journal of Police Strategies & Management, 35(2), 402–423.

Demerouti, E., Bakker, A. B., Nachreiner, F., & Schaufeli, W. B. (2001). The job demands-resources model of burnout. Journal of Applied Psychology, 86(3), 499.

Dicke, C., Holwerda, J., & Kontakos, A.-M. (2007). Employee engagement: What do we really know? What do we need to know to take action. Center for Advanced.

Ferdinand, A. (2014). Metodologi penelitian manajemen: Pedoman penelitian untuk penulisan skripsi. Tesis dan Disertasi Ilmu Manajemen Edisi 5, Semarang, BP UNDIP.

Ghosh, P., Rai, A., & Sinha, A. (2014). Organizational justice and employee engagement. Personnel Review, 43(4), 628–652.

Ghozali, I. (2005). Model Persamaan Struktural Dengan Program AMOS Versi 5.0. Badan Penerbit UNDIP. Semarang.

Greenberg, J. (1990). Organizational justice: Yesterday, today, and tomorrow. Journal of Management, 16(2), 399–432.

Hair, J. F. (2006). Multivariate data analysis. Pearson Education India.

Harter, J. K., Schmidt, F. L., & Hayes, T. L. (2002). Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: A meta-analysis. Journal of Applied Psychology, 87(2), 268–279.

Inoue, A., Kawakami, N., Ishizaki, M., Shimazu, A., Tsuchiya, M., Tabata, M., … Kuroda, M. (2010). Organizational justice, psychological distress, and work engagement in Japanese workers. International Archives of Occupational and Environmental Health, 83(1), 29–38.

Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33(4), 692–724.

Kühnel, J., Sonnentag, S., & Westman, M. (2009). Does work engagement increase after a short respite? The role of job involvement as a doubleâ€edged sword. Journal of Occupational and Organizational Psychology, 82(3), 575–594.

Lam, S. S. K., Schaubroeck, J., & Aryee, S. (2002). Relationship between organizational justice and employee work outcomes: a crossâ€national study. Journal of Organizational Behavior, 23(1), 1–18.

Leventhal, G. S. (1980). What should be done with equity theory? In Social exchange (pp. 27–55). Springer.

Llorens, S., Bakker, A. B., Schaufeli, W., & Salanova, M. (2006). Testing the robustness of the job demands-resources model. International Journal of Stress Management, 13(3), 378.

Loi, R., Hangâ€Yue, N., & Foley, S. (2006). Linking employees’ justice perceptions to organizational commitment and intention to leave: The mediating role of perceived organizational support. Journal of Occupational and Organizational Psychology, 79(1), 101–120.

Maslach, C., Schaufeli, W. B., & Leiter, M. P. (2001). Job burnout. Annual Review of Psychology, 52(1), 397–422.

Masterson, S. S., Lewis, K., Goldman, B. M., & Taylor, M. S. (2000). Integrating justice and social exchange: The differing effects of fair procedures and treatment on work relationships. Academy of Management Journal, 43(4), 738–748.

May, D. R., Gilson, R. L., & Harter, L. M. (2004). The psychological conditions of meaningfulness, safety and availability and the engagement of the human spirit at work. Journal of Occupational and Organizational Psychology, 77(1), 11–37.

Moorman, R. H. (1991). Relationship between organizational justice and organizational citizenship behaviors: do fairness perceptions influence employee citizenship? Journal of Applied Psychology, 76(6), 845.

Murtaza, G., Shad, I., Shahzad, K., Shah, M. K., & Khan, N. A. (2011). Impact of distributive and procedural justice on employees’ commitment: A case of public sector organization of Pakistan. European Journal of Economics, Finance and Administrative Sciences, 29, 73–80.

Ngo, H.-Y., Tang, C. S.-K., & Au, W. W.-T. (2002). Behavioural responses to employment discrimination: A study of Hong Kong workers. International Journal of Human Resource Management, 13(8), 1206–1223.

Niehoff, B. P., & Moorman, R. H. (1993). Justice as a mediator of the relationship between methods of monitoring and organizational citizenship behavior. Academy of Management Journal, 36(3), 527–556.

O’Connor, E. P., & Crowley-Henry, M. (2017). Exploring the Relationship Between Exclusive Talent Management, Perceived Organizational Justice and Employee Engagement: Bridging the Literature. Journal of Business Ethics, 1–15.

Organization, G. (2006). Gallup study: Engaged employees inspire company innovation. Gallup Management Journal.

Pillai, R., Williams, E. S., & Justin Tan, J. (2001). Are the scales tipped in favor of procedural or distributive justice? An investigation of the US, India, Germany, and Hong Kong (China). International Journal of Conflict Management, 12(4), 312–332.

Richman, A. (2006). Everyone wants an engaged workforce how can you create it. Workspan, 49(1), 36–39.

Saks, A. M. (2006). Antecedents and consequences of employee engagement. Journal of Managerial Psychology, 21(7), 600–619.

Schaufeli, W. B., Salanova, M., González-Romá, V., & Bakker, A. B. (2002). The measurement of engagement and burnout: A two sample confirmatory factor analytic approach. Journal of Happiness Studies, 3(1), 71–92.

Schieman, W. A. (2011). Reinventing Talent Management: How to Maximize Performance in the New Marketplace, Alignment Capability, Engagement. Jakarta: PPM Manajemen.


Setiaji, B. (2008). Panduan Analisis Riset Kuantitatif. Surakarta: Program Pascasarjana UMS.

Shuck, B., & Wollard, K. (2010). Employee engagement and HRD: A seminal review of the foundations. Human Resource Development Review, 9(1), 89–110.

Siregar, S. (2013). Metode penelitian kuantitatif. Jakarta: Kencana Prenada Media Group.

Storm, K., & Rothmann, S. (2003). A psychometric analysis of the Utrecht Work Engagement Scale in the South African police service. SA Journal of Industrial Psychology, 29(4), 62–70.

Sugiyono. (2008). Metode penelitian pendidikan:(pendekatan kuantitatif, kualitatif dan R & D). Alfabeta.

Sweem, S. L. (2009). Leveraging employee engagement through a talent management strategy: optimizing human capital through human resources and organization development strategy in a field study. Benedictine university.

Tekleab, A. G., Takeuchi, R., & Taylor, M. S. (2005). Extending the chain of relationships among organizational justice, social exchange, and employee reactions: The role of contract violations. Academy of Management Journal, 48(1), 146–157.

Vance, R. J. (2006). Employee engagement and commitment. SHRM Foundation.

Verma, S., Kaura, V., & Mathur, D. R. (2013). Employee Engagement, Job Satisfaction, And Customer Satisfaction: A Linkage. Tenth AIMS International Conference on Management, 1360–1365.



  • There are currently no refbacks.

Copyright (c) 2020 Aditya Ferry Noor, Robiansyah Robiansyah, Syaharuddin Y Syaharuddin Y

Crossref logo 

Editorial Address

Jurnal Manajemen
Faculty of Economics and Business, Mulawarman University
Jl. Tanah Grogot No.1 Samarinda Kalimantan Timur 75119
Statcounter: Jurnal Manajemen