Pengaruh leader-member exchange dan organizational citizenship behavior terhadap kinerja karyawan pada pt pos indonesia (persero) samarinda

Nur Hidayah, Tetra Hidayati, Robiansyah Robiansyah

Abstract


Nur Hidayah, 2018. Pengaruh Leader-member Exchange dan Organizational Citizenship Behavior terhadap Kinerja Karyawan pada PT Pos Indonesia (Persero) Samarinda. Dibawah bimbingan Ibu Dr. Tetra Hidayati, SE., M.Si sebagai dosen pembimbing 1 dan Bapak Robiansyah SE., M.Sc sebagai dosen pembimbing II.

Keywords


leader-member exchange;organizational citizenship behavior;kinerja karyawan

References


Allison, dkk. 2001. Pengantar Psikologi. Interaksara : Batam

Bernadin and Russel, 1993. Human Resource Management. New Jersey : International Editions Upper Saddle River, Prentice Hall.

Cascio, W.E. & Aguinis, H. (2005). Applied psychology in human resources management. Pearson International Edition. London.

Chahal, H & Mehta, S. (2011). Antecedents and consequences of organizational citizenship behavior: A conceptual framework in reference to health care sector. Journal Of Services Research, 10, 25-44.

Gunawan, J.S & Solang, P.D. 2013. Organizational Citizenship Behavior yang Berpengaruh Pada Kinerja Karyawan di Hotel Sheraton Surabaya. Jurnal Hospitaly dan Manejemen Jasa. Vol. 2, No. 1.

Ivancevich, dkk.. 2007. Perilaku Organisasi dan Manajemen Organisasi. Edisi Ketujuh, Alih Bahasa : Gina Gania. Erlangga. Jakarta.

Konovsky, M. A. & Pugh, S. D. 1994. Citizenship and Social Exchange. Academy of Management Journal, Vol.37:656-669.http://www.jstor.org/discover/10.2307/256704?sid=21106154557603&uid=3738224&uid=3&uid=2134&uid=70&uid=2491429883&uid=2&uid=2491429873&uid=60.

Liang, & Crant. 2010. The Role of Proactive Personality in Job Satisfaction and Organizational Citizenship Behavior: A Relational Perspective. Journal of Applied Psychology 2010, Vol.95, No.2, 395–404. http://www.ningliresearch.com/wp-content/uploads/2011/04/Li-Liang-Crant-2010.pdf.

Liden, C.R & Maslyn, J.M (1998). Multidimensionafity of leader-member exchange: an empirical assessment throungh scale development. Journal of Management. Vol. 24, No 1,pp. 43-72

Mangkunegara, Anwar Prabu. 2005. Evaluasi Kinerja, Bandung : Refika Aditama

Nawawi, Hadari. (2006). Evaluasi dan Manajemen Kinerja di Lingkungan Perusahaan dan Industri. Yogyakarta: UGM Press.

Organ, D. W., 1988. Organizational Citizenship Behavior: The Good Soldier Syndrome, Lexington, MA: Lexington Books.

Podsakoff, P.M., Mackenzie, S.B., Paine, J.B., dan Bachrach, D.G (2000). “Organizational Citizenship Behavior: a Critical Review of Theoretical Empirical Literature and Suggestions for Future Research”. Journal of Management, 26 (3): 513-563

Robbins, Stephen P., Timothy A. Judge, 2008. Perilaku Organisasi, Edisi 12 Buku 1, Salemba Empat, Jakarta.

Wijayanti, Heny. 2013. Pengaruh Leader-member exchange, pemberdayaan dan komitmen organisasional terhadap kinerja karyawan Dinas Pendapatan, pengelolaan keuangan dan aset daerah Kabupaten Pati. Skripsi. //eprints.umk.ac.id/2390/

Yukl. 2005. Kepemimpinan Dalam Organisasi. Edisi Kelima, Indeks. Jakarta.

Zainur, M. Roziqin. (2010). Kepuasan Kerja. Averroes Press. Malang




DOI: https://doi.org/10.29264/jimm.v4i3.4381

Refbacks

  • There are currently no refbacks.


Copyright (c) 2020 Jurnal Ilmu Manajemen Mulawarman (JIMM)

Crossref logo 

Editorial Address

Jurnal Ilmu Manajemen Mulawarman (JIMM)
Faculty of Economics and Business, Mulawarman University
Jl. Tanah Grogot No.1 Samarinda Kalimantan Timur 75119
Email: jimm.feb@gmail.com