Pengaruh beban kerja dan kepuasan kerja terhadap turnover intention karyawan pt. samarinda tV

Diamoneida Prudhita, Alexander Sampeliling

Abstract


Penelitian ini bertujuan untuk menguji pengaruh beban kerja dan kepuasan kerja terhadap turnover intention, Serta peran kepuasan kerja dalam memediasi pengaruh beban kerja terhadap turnover intention karyawan PT. Samarinda TV.Penelitian ini dilakukan pada PT. Samarinda TV.Populasi pada penelitian ini adalah seluruh karyawan pada PT. Samarinda TV sebanyak 35 orang.Penelitian ini merupakan penelitian dengan pendekatan kuantitatif.Penentuan sampel menggunakan teknik sensus dan jumlah responden adalah seluruh karyawan pada PT. Samarinda TV sebanyak 35 orang.Pengumpulan data dalam penelitian ini menggunakan kuesioner.Teknik analisis dalam penelitian ini menggunakan metode SEM PLS dengan menggunakan software SmartPLS 3.0.Hasil penelitian ini menunjukkan bahwa beban kerja berpengaruh positif dan signifikan terhadap turnover intention, Selanjutnya beban kerja berpengaruh positif dan signifikan terhadap kepuasan kerja, sedangkan kepuasan kerja berpengaruh negatif dan signifikan terhadap turnover intention, dan yang terakhir beban kerja berpengaruh negatif dan signifikan terhadap turnover intention melalui kepuasan kerja Sebagai mediasi pada karyawan PT. Samarinda TV.

Keywords


Beban kerja; kepuasan kerja; dan turnover intention

References


Butt, G., & Lance, A. (2005). Secondary Teacher Workload and Job Satisfaction: Do Successful Strategies for Change Exist? Educational Management Administration & Leadership, 33(4), 401–422. https://doi.org/10.1177/1741143205056304

Dwinijanti, L., Adhikara, M. F. A., & Kusumapradja, R. (2020). Job satisfaction and turnover intention among public sector nurses: Is workload and burnout the issue? JEMA: Jurnal Ilmiah Bidang Akuntansi Dan Manajemen, 17(1), 67. https://doi.org/10.31106/jema.v17i1.4951

Fitriantini, R., Agusdin, A., & Nurmayanti, S. (2019). Pengaruh Beban Kerja, Kepuasan Kerja Dan Stres Kerja Terhadap Turnover Intention Tenaga Kesehatan Berstatus Kontrak Di Rsud Kota Mataram. Distribusi - Journal of Management and Business, 8(1). https://doi.org/10.29303/distribusi.v8i1.100

Hart, S. G., & Staveland, L. E. (1988). Development of NASA-TLX (Task Load Index): Results of Empirical and Theoretical Research. In P. A. Hancock & N. Meshkati (Eds.), Human Mental Workload (Vol. 52, pp. 139–183). North-Holland. https://doi.org/https://doi.org/10.1016/S0166-4115(08)62386-9

Inegbedion, H., Inegbedion, E., Peter, A., & Harry, L. (2020). Perception of workload balance and employee job satisfaction in work organisations. Heliyon, 6(1), e03160. https://doi.org/10.1016/j.heliyon.2020.e03160

Irawati, R., & Arimbi Carollina, D. (2017). ANALISIS PENGARUH BEBAN KERJA TERHADAP KINERJA KARYAWAN OPERATOR PADA PT GIKEN PRECISION

INDONESIA. Jurnal Inovasi Bisnis, 5(1), 51. https://media.neliti.com/media/publications/236276-analisis-pengaruh-beban-kerja-terhadap-k-9514b0dc.pdf

Jacobs, E. J., & Roodt, G. (2011). The mediating effect of knowledge sharing between organisational culture and turnover intentions of professional nurses. SA Journal of Information Management. https://doi.org/10.4102/sajim.v13i1.425

Jalal, R. N., & Zaheer, M. A. (2017). Does Job Satisfaction Mediate the Relationship of Workload , Remuneration and Psychological Reward with Job Performance ?November. https://doi.org/10.6007/IJARBSS/v7-i9/3309

Kreitner, Robert dan Kinicki, A. (2014). Organisational Behaviour Fifth Edition. New York: McGraw-Hill.

Luthans, F. (2011). Organizational Behavior: An Evidence-Based Approach 12th edition. New York: McGraw-Hill/Irwin.

Mobley, W. H. (2011). Pergantian Karyawan: Sebab, Akibat, dan Pengendaliannya. Jakarta: PT Pustaka Binaman Pressindo.

Moore, J. E. (2000). One Road to Turnover: an Examination of Work Exhaustion in Technology Professionals. MIS Quarterly, 24(4).

Munandar, A., Musnadi, S., & Sulaiman, S. (2019). The Effect of Work Stress, Work Load and Work Environment on Job Satisfaction And It’s Implication on The Employee Performance of Aceh Investment And One Stop Services Agency. https://doi.org/10.4108/eai.3-10-2018.2284357

Permendagri No. 12. (2008). Peraturan Menteri Dalam Negeri Nomor 12 Tahun 2008 tentang Pedoman Analisis Beban Kerja Di Lingkungan Menteri Dalam Negeri Dan Pemerintah Daerah. (pp. 5–26).

Pradana, A., & Salehudin, I. (2015). WORK OVERLOAD AND TURNOVER INTENTION OF JUNIOR AUDITORS IN GREATER JAKARTA, INDONESIA. The South East Asian Journal of Management. https://doi.org/10.21002/seam.v9i2.4950

Robbins, S. P., & Judge, T. A. (2017). Organizational Behavior, Seventeenth Edition. England: Pearson Education Limited.

Talitha, S., Rosdiana, R., & Susilawati, R. (2019). Aktivitas Kolaborasi Dan Kemampuan Mengembangkan Gagasan Dalam Menulis Kalimat Iklan Pada Pembelajaran Bahasa Indonesia Di Smpn 3 Cibinong Kabupaten Bogor. Pedagonal : Jurnal Ilmiah Pendidikan, 3(1), 60–69. https://doi.org/10.33751/pedagog.v3i1.985

Xiaoming, Y., Ma, B. J., Chang, C. L., & Shieh, C. J. (2014). Effects of workload on burnout and turnover intention of medical staff: A study. Studies on Ethno-Medicine, 8(3), 229–237. https://doi.org/10.31901/24566772.2014/08.03.04

Butt, G., & Lance, A. (2005). Secondary Teacher Workload and Job Satisfaction: Do Successful Strategies for Change Exist? Educational Management Administration & Leadership, 33(4), 401–422. https://doi.org/10.1177/1741143205056304

Dwinijanti, L., Adhikara, M. F. A., & Kusumapradja, R. (2020). Job satisfaction and turnover intention among public sector nurses: Is workload and burnout the issue? JEMA: Jurnal Ilmiah Bidang Akuntansi Dan Manajemen, 17(1), 67. https://doi.org/10.31106/jema.v17i1.4951

Fitriantini, R., Agusdin, A., & Nurmayanti, S. (2019). Pengaruh Beban Kerja, Kepuasan Kerja Dan Stres Kerja Terhadap Turnover Intention Tenaga Kesehatan Berstatus Kontrak Di Rsud Kota Mataram. Distribusi - Journal of Management and Business, 8(1). https://doi.org/10.29303/distribusi.v8i1.100

Hart, S. G., & Staveland, L. E. (1988). Development of NASA-TLX (Task Load Index): Results of Empirical and Theoretical Research. In P. A. Hancock & N. Meshkati (Eds.), Human Mental Workload (Vol. 52, pp. 139–183). North-Holland. https://doi.org/https://doi.org/10.1016/S0166-4115(08)62386-9

Inegbedion, H., Inegbedion, E., Peter, A., & Harry, L. (2020). Perception of workload balance and employee job satisfaction in work organisations. Heliyon, 6(1), e03160. https://doi.org/10.1016/j.heliyon.2020.e03160

Irawati, R., & Arimbi Carollina, D. (2017). ANALISIS PENGARUH BEBAN KERJA TERHADAP KINERJA KARYAWAN OPERATOR PADA PT GIKEN PRECISION INDONESIA. Jurnal Inovasi Bisnis, 5(1), 51. https://media.neliti.com/media/publications/236276-analisis-pengaruh-beban-kerja-terhadap-k-9514b0dc.pdf

Jacobs, E. J., & Roodt, G. (2011). The mediating effect of knowledge sharing between organisational culture and turnover intentions of professional nurses. SA Journal of Information Management. https://doi.org/10.4102/sajim.v13i1.425

Jalal, R. N., & Zaheer, M. A. (2017). Does Job Satisfaction Mediate the Relationship of Workload , Remuneration and Psychological Reward with Job Performance ?November. https://doi.org/10.6007/IJARBSS/v7-i9/3309

Kreitner, Robert dan Kinicki, A. (2014). Organisational Behaviour Fifth Edition. New York: McGraw-Hill.

Luthans, F. (2011). Organizational Behavior: An Evidence-Based Approach 12th edition. New York: McGraw-Hill/Irwin.

Mobley, W. H. (2011). Pergantian Karyawan: Sebab, Akibat, dan Pengendaliannya. Jakarta: PT Pustaka Binaman Pressindo.

Moore, J. E. (2000). One Road to Turnover: an Examination of Work Exhaustion in Technology Professionals. MIS Quarterly, 24(4).

Munandar, A., Musnadi, S., & Sulaiman, S. (2019). The Effect of Work Stress, Work Load and Work Environment on Job Satisfaction And It’s Implication on The Employee Performance of Aceh Investment And One Stop Services Agency. https://doi.org/10.4108/eai.3-10-2018.2284357

Permendagri No. 12. (2008). Peraturan Menteri Dalam Negeri Nomor 12 Tahun 2008 tentang Pedoman Analisis Beban Kerja Di Lingkungan Menteri Dalam Negeri Dan Pemerintah Daerah. (pp. 5–26).

Pradana, A., & Salehudin, I. (2015). WORK OVERLOAD AND TURNOVER INTENTION OF JUNIOR AUDITORS IN GREATER JAKARTA, INDONESIA. The South East Asian Journal of Management. https://doi.org/10.21002/seam.v9i2.4950

Robbins, S. P., & Judge, T. A. (2017). Organizational Behavior, Seventeenth Edition. England: Pearson Education Limited.

Talitha, S., Rosdiana, R., & Susilawati, R. (2019). Aktivitas Kolaborasi Dan Kemampuan Mengembangkan Gagasan Dalam Menulis Kalimat Iklan Pada Pembelajaran Bahasa Indonesia Di Smpn 3 Cibinong Kabupaten Bogor. Pedagonal : Jurnal Ilmiah Pendidikan, 3(1), 60–69. https://doi.org/10.33751/pedagog.v3i1.985

Xiaoming, Y., Ma, B. J., Chang, C. L., & Shieh, C. J. (2014). Effects of workload on burnout and turnover intention of medical staff: A study. Studies on Ethno-Medicine, 8(3), 229–237. https://doi.org/10.31901/24566772.2014/08.03.04

Zaki, H., & Marzolina. (2016). Pengaruh beban kerja dan kompensasi terhadap turnover intention melalui kepuasan kerja pada karyawan PT. Adira Quantum Multifinance cabang Pekanbaru. Jurnal Tepak Manajemen Bisnis, 8(3), 1–23. https://jtmb.ejournal.unri.ac.id/index.php/JTMB/article/view/5598/5229




DOI: https://doi.org/10.30872/jimm.v7i4.10631

Refbacks

  • There are currently no refbacks.


Copyright (c) 2023 Jurnal Ilmu Manajemen Mulawarman (JIMM)

Crossref logo 

Editorial Address

Jurnal Ilmu Manajemen Mulawarman (JIMM)
Faculty of Economics and Business, Mulawarman University
Jl. Tanah Grogot No.1 Samarinda Kalimantan Timur 75119
Email: jimm.feb@gmail.com