Financial inclusion in MSME: the role of technology adoption and digital economy

Ce Gunawan, Bambang Somantri

Abstract


This study aims to determine the effect of the digital economy on the financial inclusion of MSME and try to examine the technology adoption variable in mediating the impact of the digital economy on the financial inclusion of MSME. A conceptual framework was developed and hypotheses were tested through a survey conducted on 100 MSMEs in Sukabumi. Data was collected through a structured questionnaire and was subjected to confirmatory factor analysis. Structural equation modeling (second-order) was used to validate the measurement model and to test the mediating effect. The measurement model is a confirmatory factor analysis and measures the reliability of the observed variables in relation to the latent constructs and indices shows the overall model fit. Structural model results indicate a mediation and a reflective impact  of the extended technology acceptance model on digital economy and financial inclusion relationship. The role of the digital economy and technological adaptation has significant implications for financial inclusion. The digital economy is a sign of future economic development and growth which is marked by the rapid development of business transactions. The world's economies have harnessed the potential of technology-based inclusion through a combination of financial products and services. Technology adoption plays a role in reducing the digital economy gap towards financial inclusion in Sukabumi MSMEs. This study proposes the concept of the digital economy as an independent variable and technology adoption as a mediating variable on the financial inclusion of MSME actors. This research is empirical and has a wider application.


Keywords


Digital economy; financial inclusion; technology adoption

Full Text:

PDF

References


Aggarwal, S. and Klapper, L. (2013), Designing government policies to expand financial inclusion: evidence from around the world, Unpublished working paper, World Bank, Washington, DC

Alsamydai, M.J. (2014), Adaptation of the technology acceptance model (TAM) to the use of mobile banking services, International Review of Management and Business Research, Vol. 3 No. 4, pp. 2016-2028

Aniqoh, N. A. F. A. (2020). The Role of Digital Economy to Enhancing Sustainable Economic Development. International Journal of Social Science and Business, 4(4), 519. https://doi.org/10.23887/ijssb.v4i4.28881

Bansal, S. (2014). Perspective of Technology in Achieving Financial Inclusion in Rural India. Procedia Economics and Finance, 11(14), 472–480. https://doi.org/10.1016/s2212-5671(14)00213-5

Beck, R., Georgiadis, G., & Straub, R. (2014). The finance and growth nexus revisited. Economics Letters, 124(3), 382–385. https://doi.org/https://doi.org/10.1016/j.econlet.2014.06.024

Baako, E. (2016), “Assessing the Impact of Mobile Money in Providing Financial Inclusion for the Rural Population of the Kasena/Nankana West District of upper East Region”, Kwame Nkrumah, University of Science and Technology

Behl, A., Singh, A. and Vashishtha, M. (2015), “Road to sustainable financial inclusion: diffusion of smart card technology”, Annual Research Journal of Symbiosis Centre for Management Studies, Vol. 3 No. 1, pp. 118-134.

Bolwijn, R., Casella, B., & Zhan, J. (2018). International Production and the Digital Economy. In R. van Tulder, A. Verbeke, & L. Piscitello (Eds.), International Business in the Information and Digital Age (Vol. 13, pp. 39–64). Emerald Publishing Limited. https://doi.org/10.1108/S1745-886220180000013003

Callen, M., Blumenstock, J.E., Ghani, T. and Koepke, L. (2015), “Promises and pitfalls of mobile money in Afghanistan: evidence from a randomized control trial”, proceedings of the Seventh International Conference on Information and Communication Technologies and Development, Singapore, May 15 – 18, 2015

Demirguc-Kunt, A. and Klapper, L. (2013), “Measuring financial inclusion: explaining variation in use of financial services across and within countries”, Economic Activity (spring)

Fishbein, M. and Ajzen, I. (1975), Belief, Attitude, Intention and Behaviour: An Introduction to Theory and Research, Addison-Wesley, Reading, MA

Hung, S.Y., Chang, C.M. and Kuo, S.R. (2013), “User acceptance of mobile e-government services: an empirical study”, Government Information Quarterly, Vol. 30 No. 1, pp. 33-44.

Intan, N. (2021). Kemenkeu: 70 Persen UMKM Belum Tersentuh Inklusi Keuangane. https://www.republika.co.id/berita/qy493a380/kemenkeu-70-persen-umkm-belum-tersentuh-inklusi-keuangan

Kalinic, Z., Marinkovic, V., Molinillo, S. and Liébana-Cabanillas, F. (2019), “A multi-analytical approach to peer-to-peer mobile payment acceptance prediction”, Journal of Retailing and Consumer Services, Vol. 49 No. July, pp. 143-153

Karpowicz, I. (2016). Financial Inclusion, Growth and Inequality: A Model Application to Colombia. Journal of Banking and Financial Economics, 2016(2), 68–89. https://doi.org/10.7172/2353-6845.jbfe.2016.2.4

Kumar, A. (2018), “Measuring financial access through users’ surveys core concepts, questions and indicators”, paper prepared for the joint world bank–department for international development of the united kingdom–finmark trust technical workshop defining indicators of financial access. Washington, DC and London, 14 June 2005

Khattak, A., Tabash, M. I., Yousaf, Z., Radulescu, M., Nassani, A. A., & Haffar, M. (2021). Towards innovation performance of SMEs: investigating the role of digital platforms, innovation culture and frugal innovation in emerging economies. Journal of Entrepreneurship in Emerging Economies. https://doi.org/10.1108/JEEE-08-2021-0318

Limanseto, H. (2021). UMKM Menjadi Pilar Penting dalam Perekonomian Indonesia. https://ekon.go.id/publikasi/detail/2969/umkm-menjadi-pilar-penting-dalam-perekonomian-indonesia

Njenga, S.M., Kiragu, D.N. and Opiyo, H.O. (2015), “Influence of financial innovations on financial performance of savings and credit co-operative societies in Nyeri county Kenya”, European Journal of Business and Social Sciences, Vol. 4 No. 6, pp. 88 -99

Nograšek, J. and Vintar, M. (2014), “E-government and organisational transformation of government: black box revisited?”, Government Information Quarterly, Vol. 31 No. 1, pp. 108-118

Ozili, P. K. (2018). Impact of digital finance on financial inclusion and stability. Borsa Istanbul Review, 18(4), 329–340. https://doi.org/10.1016/j.bir.2017.12.003

Roy, S. and Sinha, I. (2014), “Determinants of customers’ acceptance of electronic payment system in Indian banking Sector-A study”, International Journal of Scientific and Engineering Research, Vol. 5 No. 1, pp. 177-187

Singh, A. (2017), “Role of technology in financial inclusion”, International Journal of Business and General Management, Vol. 6 No. 5, pp. 1-6

Tapscott, D. (1996), The Digital Economy: Promise and Peril in the Age of Networked Intelligence, Vol. 1, McGraw-Hill, New York, NY.

Venkatesh, V. and Davis, F.D. (2000), “A theoretical extension of the technology acceptance model: four longitudinal field studies”, Management Science, Vol. 46 No. 2, pp. 186-204

Vyas, V., & Jain, P. (2021). Role of digital economy and technology adoption for financial inclusion in India. Indian Growth and Development Review, 14(3), 302–324. https://doi.org/10.1108/IGDR-01-2020-0009

Weill, P. and Woerner, S.L. (2013), “The future of the CIO in a digital economy”, MIS Quarterly Executive, Vol. 12 No. 2, pp. 65-75.

Wentzel, J.P. (2012), Modelling Financial Services Adoption through an Intermediary in South Africa: TAMand SEM Approach, University of Pretoria




DOI: https://doi.org/10.30872/jfor.v25i1.12340

Refbacks

  • There are currently no refbacks.




Copyright (c) 2023 Ce Gunawan


Crossref logo 

Editorial Address

FORUM EKONOMI: Jurnal Ekonomi, Manajemen dan Akuntansi
Faculty of Economics and Business, Mulawarman University
Jl. Tanah Grogot No.1 Samarinda Kalimantan Timur 75119
Email: jakt.feb.unmul@gmail.com

StatCounter: FORUM EKONOMI: Jurnal Ekonomi, Manajemen dan Akuntansi